The 2010 HAP Standard in Accountability and Quality Management

The 2010 HAP Standard in Accountability and Quality Management


The Humanitarian Accountability Partnership (HAP) International was established in 2003 to promote accountability to people affected by humanitarian crises and to acknowledge those organisations that meet the HAP Principles of Accountability, which the founding members developed as a condition of HAP membership. By applying these Principles, an organisation becomes accountable for the quality of its work to people it aims to assist and on whose behalf it is acting. In order to provide an objective, consistent and logical approach to verifying that HAP members apply and meet the Principles of Accountability, HAP developed the 2007 Standard in Humanitarian Accountability and Quality Management. This was the first international standard designed to assess, improve and recognise the accountability and quality of humanitarian programmes. The 2010 edition replaces the 2007 edition following a transition period.

The HAP Standard helps organisations that assist or act on behalf of people affected by or prone to disasters, conflict, poverty or other crises to design, implement, assess, improve and recognise accountable programmes. It describes how to establish a commitment to accountability and the processes that will deliver quality programmes for the people who experience them first hand. The HAP Standard is intended to be used either on its own or with other tools, frameworks and standards. 

The HAP Standard was originally developed for application in humanitarian relief programmes. Based on experience and on the review consultations, the scope of the 2010 edition has been expanded and the HAP Standard can also be applied to other aspects of an organisation’s work, including development and advocacy. This expansion in scope does not necessarily change the nature of HAP’s primary area of work.

It is important to note that HAP International does not longer exist, but the HAP Standard is still a good document. For more recent guidelines, read more about SPHERE and CHS below.  


Humanitarian Charter and Minimum Standards in Humanitarian Response


The Core Humanitarian Standard on Quality and Accountability